Product overview
Conversational AI EngineBETA
Agora's Conversational AI Engine empowers you to build cutting-edge, voice-enabled applications by merging Agora's robust real-time audio streaming with the conversational intelligence of leading LLMs. Effortlessly create engaging experiences, such as AI-driven smart assistants, intelligent customer service agents, smart hardware, interactive dialogue systems, or collaborative voice-driven tools. This seamless integration ensures dynamic, responsive interactions, boosting user engagement across diverse use cases spanning customer support, education, entertainment, and more.

Product Features
Ultra-low latency
The entire pipeline is deeply optimized, reducing AI response latency to as low as 1 second, ensuring smooth and natural conversations.
Customizable agent properties
Configure agent settings, such as, idle timeouts, input/output modalities, and audio scenarios to tailor the agent functionality to your specific use case.
Use custom LLMs
Boost engagement using custom language models, with personalized prompts, adaptive responses, and memory capabilities.
Integrate advanced audio features
Enhance user experience with features like voice activity detection (VAD) and background noise reduction. Voice interruption allows users to interrupt AI at any time and respond quickly, improving conversation efficiency and fluency.
Resilient to weak networks
Maintains stable and smooth conversations even with up to 80% packet loss. If the network disconnects for 3–5 seconds, questions and answers can still be processed seamlessly.
Multi-platform support
Compatible with iOS, Android, Web, and various embedded hardware platforms, providing a seamless and consistent cross-platform experience.