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Product overview

Conversational AI EngineBETA

Agora's Conversational AI Engine empowers you to build cutting-edge, voice-enabled applications by merging Agora's robust real-time audio streaming with the conversational intelligence of leading LLMs. Effortlessly create engaging experiences, such as AI-driven smart assistants, intelligent customer service agents, smart hardware, interactive dialogue systems, or collaborative voice-driven tools. This seamless integration ensures dynamic, responsive interactions, boosting user engagement across diverse use cases spanning customer support, education, entertainment, and more.

Product Features

Ultra-low latency

The entire pipeline is deeply optimized, reducing AI response latency to as low as 1 second, ensuring smooth and natural conversations.

Customizable agent properties

Configure agent settings, such as, idle timeouts, input/output modalities, and audio scenarios to tailor the agent functionality to your specific use case.

Use custom LLMs

Boost engagement using custom language models, with personalized prompts, adaptive responses, and memory capabilities.

Integrate advanced audio features

Enhance user experience with features like voice activity detection (VAD) and background noise reduction. Voice interruption allows users to interrupt AI at any time and respond quickly, improving conversation efficiency and fluency.

Resilient to weak networks

Maintains stable and smooth conversations even with up to 80% packet loss. If the network disconnects for 3–5 seconds, questions and answers can still be processed seamlessly.

Multi-platform support

Compatible with iOS, Android, Web, and various embedded hardware platforms, providing a seamless and consistent cross-platform experience.

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